Technical Articles

What is BS EN ISO 24817:2012?

Introduction

BS EN ISO 24817:2012 is a technical standard that sets forth guidelines for the implementation and management of information security controls in the field of tourism and hospitality. It was developed by the International Organization for Standardization (ISO) to provide a comprehensive framework for safeguarding sensitive data and protecting information assets within this industry.

Key Components of BS EN ISO 24817:2012

The standard outlines a range of requirements and best practices that organizations operating in the tourism and hospitality sector should adhere to. These include:

Risk Assessment and Management: Organizations must conduct thorough risk assessments to identify potential vulnerabilities and establish appropriate controls and mitigation strategies.

Information Security Policy: A formal policy should be developed and communicated to all employees, outlining the organization's commitment to information security and the responsibilities of individuals.

Human Resources Security: Measures should be in place to ensure that employees are aware of their roles and responsibilities in information security, including training, background checks, and confidentiality agreements.

Physical and Environmental Security: Controls should be implemented to protect physical assets, such as servers and data centers, from unauthorized access, damage, or theft.

Access Control: Access to sensitive information and systems should be restricted based on predetermined levels of authorization, using techniques like passwords, biometrics, and two-factor authentication.

Information Systems Acquisition, Development, and Maintenance: Organizations should establish secure procedures for the acquisition, development, testing, and maintenance of information systems.

Incident Management: A plan should be in place to effectively respond to and manage any information security incidents that may occur, including reporting, analysis, and remediation.

Compliance: Compliance with legal, regulatory, and contractual requirements related to information security should be ensured.

Benefits of BS EN ISO 24817:2012 Implementation

Implementing BS EN ISO 24817:2012 can provide numerous benefits for organizations in the tourism and hospitality industry. These include:

Enhanced Customer Trust: By demonstrating a commitment to information security, organizations can build trust and confidence among their customers, resulting in increased business opportunities.

Protection of Sensitive Data: The standard helps safeguard sensitive data, such as customer payment information and personal details, reducing the risk of data breaches and potential legal liabilities.

Efficient Operations: By following best practices outlined in the standard, organizations can streamline their processes and ensure the secure and efficient management of information.

Competitive Advantage: Implementing BS EN ISO 24817:2012 sets organizations apart from their competitors by showcasing their commitment to information security and adopting industry-recognized best practices.

Continuous Improvement: The standard encourages a culture of continuous improvement, with regular assessments and reviews to identify areas for enhancement and address emerging security threats.

In conclusion, BS EN ISO 24817:2012 provides a comprehensive framework for addressing information security within the tourism and hospitality industry. By implementing this standard, organizations can enhance their security posture, build customer trust, and gain a competitive edge in the marketplace.

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