What is EN ISO 12020-2:2021

EN ISO 12020-2:2021 is a technical standard that provides guidelines for writing easy-to-understand documents. It aims to ensure that technical information is accessible and comprehensible to a wider audience, including non-experts and those with limited technical knowledge.

Importance of EN ISO 12020-2:2021

The importance of EN ISO 12020-2:2021 lies in its ability to bridge the gap between complex technical language and the average reader's understanding. Technical documents often contain jargon, acronyms, and complex terminology that can make it difficult for non-experts to grasp the content. This standard offers a set of principles and guidelines to help writers overcome these challenges and produce clear and concise technical documents that are easily understood.

Key Guidelines of EN ISO 12020-2:2021

EN ISO 12020-2:2021 outlines several key guidelines that writers should follow when preparing technical documents:

Use Plain Language: Technical jargon and complex terms should be avoided or explained in plain, simple language. Sentences should be short and concise.

Organize Information Logically: Information should be presented in a logical and easy-to-follow manner. A clear structure with headings, subheadings, and bullet points can help readers navigate the document more effectively.

Include Visual Aids: Diagrams, illustrations, and charts can enhance understanding and make complex concepts more accessible. The judicious use of visual aids helps to break up blocks of text and engage the reader visually.

Provide Context and Examples: Whenever possible, provide real-life examples or practical applications to illustrate technical concepts. Explaining the relevance and applicability of the information can increase readers' comprehension.

Consider the Reader's Perspective: Writers should keep in mind the knowledge and background of their target audience. Tailoring the content to the reader's level of expertise and familiarity with the subject matter helps to ensure understanding.

Conclusion

EN ISO 12020-2:2021 is an essential standard for technical writers, as it promotes clear and effective communication of complex information. Following its guidelines enables writers to create documents that are accessible, informative, and easily understood by a wider audience. By implementing these principles, technical writers can bridge the gap between specialized knowledge and general understanding, making technical information more inclusive and user-friendly.