What is ISO 17190:2015?

ISO 17190:2015 is a set of international standards that provides guidelines for the development and implementation of quality management systems in the field of technical writing. These standards were developed by the International Organization for Standardization with the aim of improving the quality and effectiveness of technical writing processes.

Key Components of ISO 17190:2015

ISO 17190:2015 consists of several key components that are essential for effective technical writing. These components include:

1. Document Control: This component ensures that documents are properly managed, controlled, and updated throughout their lifecycle. It involves establishing procedures for creating, reviewing, approving, and distributing documents, as well as maintaining version control.

2. Writing Style: ISO 17190:2015 emphasizes the importance of using clear and concise language. It provides guidelines for structuring information, using appropriate terminology, and presenting complex concepts in an understandable manner.

3. Collaboration and Feedback: Effective collaboration and feedback are crucial to producing high-quality technical documents. ISO 17190:2015 encourages organizations to establish processes for gathering input from subject matter experts, reviewers, and end users to ensure accuracy and relevance of the content.

4. Training and Competence: ISO 17190:2015 emphasizes the need for training and competence development among technical writers. It suggests providing relevant training, mentoring programs, and ongoing professional development opportunities to enhance the skills and knowledge of technical writers.

Benefits of Implementing ISO 17190:2015

Implementing ISO 17190:2015 brings several benefits to organizations involved:

1. Improved Quality: By following the guidelines of ISO 17190:2015, organizations can ensure that their technical documents meet high-quality standards. This improves customer satisfaction and reduces errors or misunderstandings caused by poorly written instructions.

2. Enhanced Clarity and Consistency: ISO 17190:2015 helps organizations achieve clarity and consistency in their technical documents. By utilizing standardized writing styles and terminology, readers can easily understand the information and follow instructions accurately.

3. Increased Efficiency: Following the processes outlined in ISO 17190:2015 streamlines document creation and management. This leads to increased efficiency, as writers spend less time searching for information and collaborating effectively with subject matter experts.

4. Compliance with International Standards: Implementing ISO 17190:2015 ensures that organizations comply with international standards for quality management systems. This can give them a competitive edge in the global market and enhance their reputation for delivering reliable and well-written documents.

Conclusion

ISO 17190:2015 is a valuable set of standards that promote the development of effective quality management systems. By implementing these guidelines, organizations can improve the quality, clarity, and consistency of their technical documents, leading to increased customer satisfaction and greater efficiency. Adhering to ISO 17190:2015 demonstrates a commitment to excellence and positions organizations for success in a highly competitive marketplace.